Description

The Authority conducted a procurement exercise for the provision of Operator Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent. The appointed Operator Services Provider is responsible for supporting with the registering of Service Users into the UK immigration system and delivery of operational services from disembarkation through to dispersal. A comprehensive specification was provided within the tender documentation. Submitted proposals were evaluated against criteria covering quality, social value, and price. The contract is awarded for an initial term of 6 years with an option to extend for up to an additional four 12-month periods. The contract is fully flexible, with the awarded contract value representing the maximum potential cost over the full 10-year term. In line with Government policy, usage is expected to decrease over time, which will result in corresponding reductions to both the duration and overall value of the contract. The award criteria were based on a combination of price and quality, evaluated using a Price per Quality Point (PQP) methodology. This included a 10% quality weighting allocated specifically to Social Value. This notice pertains solely to the award of Lot 1.

Related Organisations

Home Office

Awarding organisation

MTC DEFINITIVE LIMITED

Contracted supplier

Classifications

Common Procurement Vocabulary codes attached to this contract.

  • 55500000
    Canteen and catering services
  • 60130000
    Special-purpose road passenger-transport services
  • 75000000
    Administration, defence and social security services
  • 79710000
    Security services
  • 79713000
    Guard services
  • 79993000
    Building and facilities management services
  • 90911100
    Accommodation cleaning services
  • 98341000
    Accommodation services
  • 98341110
    Housekeeping services